Return and Refund Policy
At MaxVibeSupps, customer satisfaction is our top priority. We strive to ensure that every order meets your expectations, but we understand that sometimes things don’t go as planned. Below is our Return and Refund Policy, which outlines the conditions under which returns and refunds are accepted, and how to proceed if you need to make a return.
Return Eligibility
You can return your order within 30 days of receiving it, provided the product is unopened, unused, and in its original packaging. If the product is damaged or defective, please contact us immediately, and we will assist you with a return or exchange. For any health-related concerns about our supplements, please consult with a healthcare professional before returning the product.
How to Make a Return
To initiate a return, please contact our customer support team at [customer service email] with your order number and the reason for the return. Our team will guide you through the process and provide instructions on how to send the product back. Please note that customers are responsible for the cost of return shipping, unless the return is due to an error on our part (e.g., damaged or incorrect items).
Refunds
Once your returned product is received and inspected, we will process your refund to the original payment method. Please allow 5-10 business days for the refund to be reflected in your account, depending on your payment provider. If your return is approved, we will refund the full purchase amount, excluding shipping costs.
Non-Refundable Items
We cannot accept returns or provide refunds for the following:
- Opened or used products
- Products returned more than 30 days after the delivery date
- Products purchased from third-party sellers or unauthorized retailers
Additionally, we are unable to offer refunds for any shipping fees incurred during the order process, unless the return is due to our error (e.g., incorrect or damaged product).
Contact Us
If you have any questions or concerns about our Return and Refund Policy, please don’t hesitate to contact our customer support team at support@maxvibesupps.com. We are here to assist you and ensure that your experience with MaxVibeSupps is as smooth as possible.
Thank you for shopping with MaxVibeSupps! We appreciate your business and look forward to serving you in the future.
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